Pragmatic Play is a developer of online casino games that has been around since 2015. Although they have had a somewhat troubled start with intellectual property disputes and back-end issues, they are now considered one of the dominant forces in the industry. They make a wide selection of different games that include slots, table games, video poker, and bingo games.
Their slot titles are very popular and feature a variety of themes and gameplay options. Their games are easy to navigate, have high RTPs and are backed up by an extensive support service. There are also several jackpots and scratch cards to add some extra spice to the experience.
A lot of Pragmatic Play’s games feature innovative features to keep players engaged. For example, the company’s tumbling slot games are designed to hit as many candies as possible in one go, which increases the player’s chances of a large win. This unique mechanic is a departure from the typical slot game. In addition, the company offers a number of tournaments and free spins bonuses that increase a player’s chance of winning.
The company’s games are developed on HTML5 technology, which makes them mobile-friendly and compatible with almost any device. The games are also cross-platform, meaning they can be played on both Windows and Mac computers. There are even a few games available for Android and iOS devices. The company’s live casino was launched in January of 2019. The games are hosted by professional dealers and broadcast in HD from a state-of-the-art studio in Bucharest.
As with most modern software companies, Pragmatic Play has an extensive suite of back-end tools that operators can use to manage their games and monitor their performance. The platform is scalable and includes a wide range of reporting functions. It also offers the ability to integrate with external systems such as CRM and player loyalty programs.
One thing that sets pragmatic play apart from their competitors is their focus on delivering quality customer service. The team is always looking for ways to improve the customer experience and provide better tools to support their customers. Their dedicated account managers are always ready to assist, and they work hard to find solutions to any problems that might arise.
There are currently no Pragmatic Play casinos in the UK, but this is likely to change as the company continues to grow. In the past, their software was mainly used by rogue casinos, but in recent times the company has signed distribution agreements with game aggregators and their games have begun to appear at some well-established sites. Still, caution is the better part of valour when it comes to gambling with this provider. Especially as they claim to be unrelated to their poorly regarded predecessor TopGame. There are far too many question marks over that claim to be taken seriously.